David Chen, food and beverage manager at the Rolex Shanghai Masters hotel, spoke about how the whole organization in his section works when the Chinese tournament takes place. Chen, talking to Shanghai Daily, said: “First, we compose the menus for each dining zone according to the requests and requirements of players, media and host organization.
We are also in communication with Shanghai’s food and drug authority when developing the menus and provide qualification credentials of the food suppliers to ensure food safety. After that, we’ll start ordering the ingredients and make plans about quantity and delivery time."
Time by time Oi figured out players' routines more and more: “Since we have worked with them for so many years, some of them ... we have records of what they might need. And, of course, a few of them have their own nutritionist who will arrange with our executive chef on what they need us to prepare before they come to Shanghai,” explained Ooi.
When players speak about the event, they always praise the food. “We have different highlights every year, like the Federer pizza created and named by the player, as well as customized dishes by the chef of a Michelin-starred restaurant", added Chen.